Privacy Policy

Privacy Policy

Introduction

Welcome to https://paint-protection-services.collision-talk.com (hereafter referred to as ‘PPS’ or ‘we’). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, storage, and processing of personal information in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Privacy Act (UCPA), Utah, USA
  • Connecticut’s Customer Data Protection Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of PPS, including our website, mobile applications, online services, and products. However, it is important to emphasize that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These entities have their own privacy policies, which govern the collection and use of data from users accessing these services.

Processing Activities

This Privacy Policy guides interactions when:

  1. You utilize our applications and services as an authorized user.
  2. You visit any of our websites linked to this policy.
  3. You receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details required to set up and maintain your user account with us.
  2. Payment Information: Data related to transactions made through our services, including payment card details and billing addresses.
  3. Financial Information: Records of financial transactions and any information needed for fraud prevention.
  4. Purchase Information: Details about products or services purchased from us, such as order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device when you use our applications.
  6. Location Data: Geolocation data provided by your browser or device settings, used for location-based services.
  7. Feedback: Comments, suggestions, and reviews you share with us to improve our products and services.
  8. Social Media Information: Personal data we receive when you interact with our social media accounts, such as public comments and shares.
  9. Product Information: Details about the products you express interest in or purchase from us.

We collect this information through direct user input, interactions with our platforms, and automated technologies like cookies and tracking pixels. Additionally, third parties may provide us with personal data, but we are not responsible for their privacy practices.

Cookies

Cookies are small text files stored on your device when you visit our websites. We use cookies to enhance user experience and analyze website performance. Our cookie policy categorizes cookies into:

  1. Strictly Necessary: Essential for navigating our sites, ensuring basic functionalities, and granting access to secure areas.
  2. Preference Cookies: Remembering user preferences for a personalized browsing experience.
  3. Analytics Cookies: Tracking aggregated data to improve our services, but do not identify individual users.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by applicable law. Once the retention period expires or when these purposes are fulfilled, we delete or anonymize your data to protect your privacy.

Security Measures

We have implemented robust organizational and technical safeguards to secure your personal data. These measures include:

  • Encrypted Communication: All data transmitted between your device and our servers is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict security standards.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If we learn that we have collected such information, we will take steps to delete it promptly.

Your Rights

Depending on your jurisdiction and local laws, you may have specific rights regarding your personal data, including:

  • Access, rectification, or erasure of your data.
  • Restriction or object to the processing of your data.
  • Data portability, allowing you to move or copy your data from one service to another.
  • The right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
  • The right not to be subject to automated individual decision-making or profiling.

To exercise these rights or have questions regarding our privacy practices, please contact our Privacy Team via email at [email protected] or through written correspondence to the address provided on our website.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or feedback, please reach out to us at:

Email: [email protected]

Mail: [Provide Postal Address]